Privacy Policy
Last Updated: 2/22/2025
(“we,” “our,” “us”) operates the website https://www.valeo.care (the “Website”). This Privacy Policy outlines how we collect, use, and share your personal information when you visit or make a purchase from the Website.
- Information We Collect
Personal Information
When you visit the Website, we may collect certain personal information, including:
- Contact Information: Name, email address, postal address, and phone number.
- Payment Information: Billing address and payment details (please note, we do not store credit card details).
- Account Information: Username, password, and any other information you provide during registration.
- Purchase Information: Details about your orders, including products purchased, order amounts, and purchase dates.
- Technical Information: IP address, browser type, time zone, and information about how you use the Website.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity on our website and collect certain information to improve user experience and services.
- How We Use Your Information
We may use the information we collect from you for various purposes, including:
- To process and fulfill your orders, including shipping and returns.
- To communicate with you, including sending order confirmations, invoices, updates, and support messages.
- To manage your account and provide customer service.
- To personalize your experience on our website and tailor content and advertisements to your interests.
- To improve our website, products, and services.
- To comply with legal obligations and enforce our Terms and Conditions.
- Sharing Your Information
We may share your personal information with third parties only under the following circumstances:
- Service Providers: We may share your information with third-party service providers who help us run our website, process payments, ship orders, and provide customer service.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, including responding to subpoenas or government requests.
- Business Transfers: If we undergo a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
- Your Rights
You have certain rights regarding your personal information, including:
- Access and Correction: You have the right to access and correct any personal information we hold about you.
- Data Deletion: You may request the deletion of your personal information under specific circumstances.
- Opt-Out: You can opt out of promotional communications at any time by following the unsubscribe link in our emails or by contacting us directly.
- To exercise these rights, please reach out to us using the contact information below.
- Data Security
We take reasonable steps to protect the personal information we collect. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
- Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.
- Children’s Privacy
Our website is not intended for individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take immediate action to delete it.
- Changes to This Privacy Policy
We may revise this Privacy Policy occasionally. Any updates will be posted on this page with a new “Last Updated” date. We recommend reviewing this policy periodically for any changes.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Valeo Care
Address:
- Beirut
Beirut, Badaro, Sami Soloh Street, La Pinède Building, 6th Floor
- South of Lebanon
Near Der Zehrani Municipality, Kleit Building, 2nd Floor
Phone Number(s): +961 76 11 09 11 +961 81 97 85 87
Email: pmo@valeo.care